Voucher Terms and Conditions
E-vouchers will be emailed immediately.
Personalised Gift Cards will be posted 1st class on the same working day, or the next working day if purchased outside of our office opening hours. After purchase please send an email to firstname.lastname@example.org with the delivery address and any message that you would like to be included on the voucher. (Or if you would prefer it to be left blank for you to write your own message)
Experiences and Vouchers are valid for 12 months from date of purchase. There is no cash value, and they cannot be exchanged for cash. Vouchers and Experiences are only valid with a valid receipt of purchase. Vouchers are valid for one (or more if stated on the voucher) person for one experience and cannot be exchanged. Multiple vouchers may be used. Vouchers and Experiences may be purchased as gifts and there is no limit to the amount of vouchers that can be bought. All experiences are subject to availability and advance booking is required.
Refunds will be given up to 7 days after purchase provided the voucher has not been redeemed. Please note: personalised gift vouchers are non-refundable.